Daktela SRO

Daktela is a global technology company providing companies with own in-house developed solutions for customer communication and experience management, but also for inside communication. The software is a all-in-one application with AI technology, different modules and products that solves the communication needs of every business. Daktela is used by businesses around the world, in different market areas, no matter their size.

• Omnichannel Contact Center solution
  
• Customer Care application

• AI products & bots (mailbot, chatbot, voicebot)

• Ticketing tool for inside & outside communication of the company

• Inbound & Outbound

• Provider of virtual PBX

• Modern Telco services

• Integrations with external systems – Daktela HUB

• Speech recognition technology – Daktela Answering Machine Detection (AMD)

• Virtual Mobile Numbers

• Reports and analytics