Smart Alliance Cluster is a creator and implementer of innovative end-to-end business solutions for key sectors of Romanian economy and for top fields of world economy.

Smart Alliance Cluster provides customized solutions in specialized business fields:
  • Customer Relationship Management, Customer Experience Management, Contact Center
  • Enterprise Resource Planning
  • Enterprise Content Management
  • Document Management System
  • Data Management Solutions
  • Business Process Management
  • Business Intelligence Analytics
  • Custom Solutions

Smart Alliance Cluster is a multidimensional platform of:
  • Consultancy
  • Design
  • Implementation
  • Maintenance
  • Support for users and operation
for a wide range of IT infrastructures.

The members of Smart Alliance cluster have complete experiences in:
  • IT helpdesk operation
  • Networks operation and maintenance
  • Operation and maintenance of applications
  • Data centres
  • Outsourcing of IT department services
  • Security or archiving

The consultancy provided by Smart Alliance cluster covers:
  • Selection of software solution
  • Optimization of existing software environment
  • Adoption of new technologies
  • Integration and consolidation of existing applications in IT environment
  • Business audit for identification of existing processes and proposal of modern technologies
The solutions proposed benefit from customized training.


Smart Alliance – Technology Innovation Cluster is an accumulation of multiple experiences consolidated in four work levels with its customers and partners.
All these work levels cover various industries – production, distribution/retail, utilities, financial services, telecommunications, public administration, education, human resources.